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Blackwater was awarded its first government contract in 2000, and in order for the company to fulfill it, more than 100,000 sailors were trained for action. Blackwater was heavily – and controversially – involved in the Iraq War. In 2009 Prince stepped down as CEO, and the firm, by then known as Blackwater Worldwide, was rebranded Xe Services LLC. In 2010 private investors took over, and the company became ACADEMI in 2011. According to its official website, ACADEMI offers “stability and protection to people and locations experiencing turmoil. ” And it works with “federal, state and local government clients, global commercial customers, numerous law enforcement and intelligence organizations and agencies and allied governments worldwide. ”Former Israel Security Agency and El Al Israel Airlines security personnel formed Israeli private security company ICTS International N. V. in 1982. The firm’s head offices are in Amstelveen in the Netherlands. According to its website, ICTS International “provides advanced, comprehensive security solutions for the aviation and homeland security sectors, with an emphasis on transportation security in general, and railroad and mass transport security in particular.

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01.14.2007 | 34 Comments

There was no recommended fix for this problem, and that ADT only learned of this issue about a year ago. However, this equipment had been installed only a 3 or 4 months prior, so I do not understand why ADT would have allowed this installation if they knew about this issue. Nobody has been able to explain why they moved forward with the installation, so my conclusion is that it resulted from ADT’s inability to communicate with their sales force and technicians keep in mind that the technician that came out to service garage door 1 wasn’t aware of this situation, while the technician that serviced garage door 2 DID know. After many hours spent trying to contact the right people within ADT to solve this problem, one of the customer service supervisors provided me with a statement credit and indicated that the manager at the local ADT office advised me to purchase a particular type of garage door opener at my own expense, which should then work with ADT equipment. When I attempted to directly contact this local office manager in order to determine the exact equipment model to purchase, I left three voicemails, none of which were returned. I exchanged an email with someone at ADT corporate, presumably about the frustrating situation, but when I inquired about HOW to get the local office manager to call me back, she also stopped responding I tried sending the email twice. When I tried calling the customer service supervisor who originally gave me a statement credit and advised me about the local office manager’s recommendation, that call also went unreturned. At the end of the day, I believe that ADT wants to provide a good product and customer service, however, communication system is disjointed, broken and ineffective. The most disappointing thing is the fact that three different parties in different parts of their organization have gone completely cold in response to my attempts to determine how to fix my problem. I can only assume that they are completely incapable of addressing situations that are outside of the norm, especially when the issue is something that they should have informed me about before the equipment was installed. This is not only a disgrace from a customer service perspective, but completely insulting to a consumer who has a choice when selecting a home security service.

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01.14.2007 | 16 Comments

Security cameras typically offer two options for storing videos, either on a local SD card or on the cloud. Sometimes cameras offer both. For cameras that use the cloud, you may have to purchase a subscription to the cloud storage service, or the cloud may only come with monitoring. In rare cases, companies will offer stand alone cameras like SimpliSafe’s SimpliCam that offer free video streaming that you can access from your phone or computer. Indoor cameras range in size from practically invisible to a 6 inch tall device that sits on a flat surface. Outdoor cameras are exposed to the elements, so check that the camera you want to use outdoors is certified for that purpose. Outdoor cameras should be weather proof, vandal proof, and come equipped with night vision. Other features might include a built in motion detector. It’s important to buy equipment that can stand up to your local weather conditions, be that extreme heat, cold, or moisture. Cameras are also exposed to anyone who approaches your home, so you should consider how your video feed is protected from vandals smashing the camera. Vandal proof cameras protect the camera lens from damage with a polycarbonate dome cover or metal housing.